When you shop for bathroom storage at ELMIVARA, you share information that helps us process your order and support you. This page explains how we handle it.
Information you give us
When you place an order, create an account or contact us, we may receive your name, email, delivery and billing addresses, phone number, order details and messages. Payment providers handle payment information as part of checkout. Please do not email card numbers, passwords or identity documents to customer service.
Information from your visit
Our website uses cookies and similar technologies for functions such as keeping items in your cart and maintaining your login. Technical records may include your IP address, browser type, device information and pages requested to help operate and protect the store. You can manage cookies in your browser; blocking essential cookies may affect the cart or checkout.
Why we use it
We use this information to confirm and fulfill orders, arrange delivery, handle returns and refunds, answer questions, maintain accounts, prevent misuse and meet recordkeeping obligations.
Who receives it
We share the information needed to provide these services with payment providers, shipping partners and service providers that help run the store. We may also disclose information when required by law or to protect legal rights. Service providers may process information outside your state or country.
Keeping and protecting information
We keep information for as long as needed for orders, customer support, accounting and other applicable obligations. We use reasonable safeguards, but no online system can guarantee complete security.
Your choices
Contact [email protected] to ask about access, corrections or deletion of your personal information, or other privacy rights available where you live. We may need to verify your request, and some records may need to be retained.
Children and other websites
Our store is intended for adults. If you believe a child has sent us personal information, please contact us. Links to other websites are covered by those websites’ own privacy practices.
Updates and questions
We may update this policy as our store changes. The current version will appear here. Privacy questions: [email protected]. Customer service hours are 9:00 a.m.–5:00 p.m., Los Angeles time.
Company information
ELMIVARA is operated by Chengdu Xidian International Trade Co., Ltd.
Registered and operating address:
Longtan Industrial Park, Section 2, East Third Ring Road,
Chenghua District, Chengdu, Sichuan 610052, China.
This is our company address. To arrange a return, email [email protected] first. Customer service will provide the current overseas return address for your order.